Yes. We currently ship exclusively to the United States. We do not offer shipping to other countries or regions at this time.

You can track your order from here

All orders are processed from our warehouse in Shenzhen, China.

Total Delivery Time Calculation: Processing Time (1-3 business days) + Shipping Time (5-8 business days).

Order processing typically takes 1-3 business days(Monday through Friday, excluding Chinese public holidays). Orders are not processed or shipped on weekends or holidays.

Total Delivery Time: 6-11 business days after processing.

We currently ship exclusively to the United States.

• Shipping Cost in United States: 
  FREE Shipping - if your order total is over $49.
  $6.99 Flat Rate Shipping - if your order total is under $49.

NOTE: We only ship to the United States

No, we only offer standard shipping.

We offer Standard Shipping to all U.S. destinations via trusted carriers including USPS, UPS, and FedEx.

All orders are shipped from China. As the buyer, you are responsible for paying any applicable import duties, taxes, or customs clearance fees that may be charged by your country upon arrival. These fees are not included in the product price or shipping cost. Rudder Hobby has no control over these charges and cannot predict what they may be. For more information, please contact your local customs office.

No, we do not charge sales tax.

We accept returns within 30 days of the date you receive your item(s). Returns initiated after this 30-day period will not be accepted.

To be eligible for a return and refund, the item must meet all of the following conditions:

• All return items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging. Once the item is worn, or the tags are removed, the item(s) may not be returned for any reason.

Step 1: Contact Us

• You must not ship the item back without prior authorization.
• To start a return, please email our customer support team at support@aloveit.com within the 30-day window.

Step 2: Provide Information
In your email, please include:

• Your Order Number
• The reason for the return
• Photos or a video of the product clearly showing any issues (if applicable)

Step 3: Wait for Instructions

• Our team will assess your request and respond within 1-2 business days.
• If approved, we will provide you with the correct return shipping address and further instructions.

Step 4: Ship the Item

• Once instructed, ship the item using a trackable and insured shipping service (e.g., UPS, FedEx). We strongly recommend this to protect your package.
• Returns sent without a tracking number cannot be processed.

• Free Returns & Refund: If the return is due to our error (e.g., you received a wrong item, or the product is defective), we will provide a prepaid return shipping label or reimburse your return shipping cost, and you will receive a full refund.
• Customer-Paid Returns: If the return is due to a change of mind or you ordered the wrong item, you are responsible for the return shipping costs. Return shipping fee is 10% of the product price. We do not charge any additional restocking or handling fees.

• Once we receive and inspect your returned item, we will send you an email notification about the status of your refund.
• If approved, your refund will be processed to your original method of payment within 2 business days.
• Please note that it may take 10 business days for the refund to be fully credited to your account by your bank or credit card company.

Please submit a request to modify your order through our customer service email (support@aloveit.com).

We recommend that you submit your request within 24 hours of placing your order. Once an order has been shipped, it cannot be cancelled or modified.

We currently accept the following payment methods: PayPal, Visa, Mastercard, American Express, Discover.